Responsible Gaming Policy

Effective Date:17/07/2024

At NEW FANTASY, we are committed to promoting responsible gaming and providing a safe and enjoyable environment for all our users. This Responsible Gaming Policy outlines our commitment, the tools, and resources available to help you play responsibly, and how to seek help if you need it.

1. Our Commitment to Responsible Gaming

We believe that gaming should be a fun and recreational activity. However, we recognize that for some individuals, gaming can become a problem. To support responsible gaming, we have implemented various measures and provide resources to help our users maintain control over their gaming activities.

2. Recognizing Problem Gambling

It's important to be aware of the signs of problem gambling. Common indicators include:

• Spending more time and money on gaming than intended.
• Neglecting personal responsibilities, work, or social activities.
• Feeling the need to gamble with increasing amounts of money.
• Trying to win back losses by continuing to gamble.
• Feeling restless or irritable when trying to cut down or stop gambling.
• Lying to friends or family about gambling behavior.
• Relying on others to provide money to relieve financial problems caused by gambling.

3. Tools and Resources for Responsible Gaming

We provide several tools and resources to help you manage your gaming activities responsibly:

Setting Limits

Deposit Limits: You can set a maximum amount of money you can deposit into your account over a specific period (daily, weekly, or monthly).

• How to Set Deposit Limits:
  1. Log in to your account.
  2. Go to your account settings.
  3. Select "Responsible Gaming" and choose "Deposit Limits."
  4. Set your preferred limit and save the changes.

Loss Limits: You can limit the amount of money you are willing to lose over a specific period.

• How to Set Loss Limits:
  1. Log in to your account.
  2. Go to your account settings.
  3. Select "Responsible Gaming" and choose "Loss Limits."
  4. Set your preferred limit and save the changes.

Wagering Limits: You can set limits on the amount of money you wager in contests.

• How to Set Wagering Limits:
  1. Log in to your account.
  2. Go to your account settings.
  3. Select "Responsible Gaming" and choose "Wagering Limits."
  4. Set your preferred limit and save the changes.

Self-Exclusion

Temporary Self-Exclusion: If you feel the need to take a break, you can temporarily exclude yourself from the platform for a specified period.

• How to Temporarily Self-Exclude:
  1. Log in to your account.
  2. Go to your account settings.
  3. Select "Responsible Gaming" and choose "Self-Exclusion."
  4. Choose the temporary exclusion option and specify the duration.

Permanent Self-Exclusion: If you decide that you need to stop playing altogether, you can opt for permanent self-exclusion.

• How to Permanently Self-Exclude:
  1. Log in to your account.
  2. Go to your account settings.
  3. Select "Responsible Gaming" and choose "Self-Exclusion."
  4. Choose the permanent exclusion option and confirm your decision.

4. Seeking Help

If you believe that you or someone you know may have a gambling problem, several organizations offer support and resources:

• National Council on Problem Gambling India: Visit Website
• Gamblers Anonymous India: Visit Website

5. Age Verification

We are committed to preventing underage gambling. To ensure compliance with legal requirements, we verify the age of all users during the registration process. Users must be at least 18 years old to create an account and participate in gaming activities on our platform.

6. Responsible Marketing

We adhere to responsible marketing practices and ensure that our advertising and promotions do not target minors or vulnerable individuals. We include responsible gaming messages in our marketing materials to raise awareness about the importance of playing responsibly.

7. Contact Us

If you have any questions or concerns about our Responsible Gaming Policy or need assistance with any of the tools and resources mentioned, please contact us at:

• Email: support@seriesfantasy.site
• Phone: +91-9608240951

Thank you for choosing NEW FANTASY. We are committed to promoting responsible gaming and providing a safe and enjoyable gaming experience for all our users.